Privacy Policy
Last Updated: December 9, 2024
Introduction
G Family Properties ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us.
By accessing or using our website and services, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.
Information We Collect
Personal Information You Provide
We collect personal information that you voluntarily provide to us when you:
- Submit a property for a cash offer
- Fill out a contact form
- Request information about our services
- Subscribe to our communications
- Communicate with us via phone, email, or text message
This information may include:
- Contact Information: Name, email address, phone number, mailing address
- Property Information: Property address, property condition, ownership status, reason for selling, photos
- Professional Information: Real estate license information (for agents)
- Communication Preferences: Your preferred method of contact
Information Collected Automatically
When you visit our website, we automatically collect certain information, including:
- Device Information: Browser type, operating system, device type
- Usage Data: Pages visited, time spent on pages, click patterns, referring URLs
- Location Data: General geographic location based on IP address
- Cookies and Tracking Technologies: We use cookies, pixels, and similar technologies to enhance your experience
How We Use Your Information
We use the information we collect to:
- Provide cash offers and respond to property inquiries
- Communicate with you about your property or our services
- Process real estate transactions
- Send you marketing communications (with your consent)
- Improve our website and services
- Analyze usage patterns and trends
- Prevent fraud and ensure security
- Comply with legal obligations
- Respond to law enforcement requests and legal requirements
Cookies and Tracking Technologies
We use the following tracking technologies:
- Google Analytics: To understand how visitors interact with our website
- Facebook Pixel: To measure advertising effectiveness and deliver relevant ads
- Essential Cookies: Required for the website to function properly
You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.
Mobile Information and Text Messaging
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- SSL encryption for data transmission
- Secure data storage with access controls
- Regular security assessments
- Employee training on data protection
However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Your Rights and Choices
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Opt-Out: Unsubscribe from marketing communications
- Do Not Sell: Request that we not sell your personal information
To exercise these rights, contact us at the information provided below.
Email and SMS Communications
By providing your contact information and consent, you agree to receive:
- Transactional emails related to your property inquiry or offer
- Follow-up communications about our services
- Marketing messages about buying opportunities
- SMS/text messages (if you provided your phone number)
To Opt Out:
- Email: Click "unsubscribe" in any marketing email
- SMS: Reply STOP to any text message
- Phone: Request removal during any call
External Links
Our website may contain links to external websites. We are not responsible for the privacy practices of these sites. We encourage you to review the privacy policies of any external sites you visit.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
